about us

Welcome to ZookiMART!

At ZookiMART, our goal is simple – to bring you products that make everyday life smarter, easier, and better. We carefully select items that are useful, affordable, and reliable, so you always get the best value for your money.

We believe online shopping should be more than just buying products. It should be a smooth, safe, and enjoyable experience. That’s why we are committed to:

✅ Offering high-quality & trending products
✅ Ensuring a secure and hassle-free checkout
✅ Providing fast delivery across India
✅ Delivering friendly and reliable customer support

Every order you place inspires us to work harder and serve you better.

👉 Our Mission:
To make quality products accessible and affordable for everyone, enhancing your lifestyle every day.

👉 Our Vision:
To become a trusted online shopping destination for families across India.

Tagline

“ZookiMART – Shop Smart, Live Better.

Frequently asked questions

🔁 Returns

You can request a return within 7 days of receiving your order.

To be eligible for a return:

The item must be unused, unwashed, and in original packaging.

It must be in the same condition as received.

Return shipping costs will be the responsibility of the customer unless the product is damaged or defective.

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🔄 Exchanges

We only replace items if they are defective or damaged.

If you need to exchange it for the same item, contact us on WhatsApp or email.

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🚫 Non-Returnable Items

Certain items like personal care products, opened packaging, or hygiene-related items are not eligible for return.

Items marked "Final Sale" cannot be returned or exchanged.

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🕒 Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 5-7 business days to your original payment method.

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📞 Need Help?

If you have any questions about your return or need help starting a return, reach out to us:

📱 WhatsApp: 7835856252

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Enjoy Free Shipping on All Orders: Shop Now!

Welcome to ZookiMART!

Our mission is simple – to make everyday life easier and better. At ZookiMART, we handpick products that are useful, affordable, and reliable for your daily needs.

We believe online shopping should be more than just buying—it should be a smooth and enjoyable experience. That’s why we focus on:

✅ High-quality & trending products
✅ A safe and secure shopping experience
✅ Fast delivery with friendly customer support

Every order you place inspires us to grow and serve you better.